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The NCM will be present at physician appointments to ensure appropriate communication with all parties occur for timely case resolution. These injuries also typically need the coordination of special equipment, residential support on an offsite, and family and peer support with a common goal of establishing and maintaining a new level of normalcy for the patient, reducing the lag time of any efficient treatments, and our returning employee to their home. The NCM becomes the family primary support, point of contact, and provides continuity for the family.
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